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The Problem

The simple version of this is to take the task of applying updates or installing a new version of a desktop application. Upgrading could be prompted to solve various problems: Software providers terminating support for old versions. Security flaws. New features to be better handle the desired tasks. Incompatibilities. New hardware support. Maintain a competitive edge with new technologies and trends. Meet new regulatory requirements.

IT Brief-Case™

Upgrades can show their value in many ways: Upgrading is often less expensive than a full replacement. New productivity enhancing tools. Potential costs or damages from not meeting new regulations. Potential costs or damages associated with security breeches. New systems may provide greater integration with other existing systems to enhance customer service and product quality.

Solved @ VSands

Just as upgrading can cure some problems, some processes are simple. However, for large scale deployment or mission critical systems with sensitive data, our experience can help. Phased-in deployments. Trial soft launches As a Microsoft partner we see, test, and use software (such as new operating systems) before they are released, letting us build experience before it's even possible to upgrade and so we can offer you valid advice on the upgrade. Troubleshooting - it is naive to think all upgrades go smoothly, having the system knowledge to correct such happenings. Sound processes to provide the best chances of a smooth upgrade, but also procedures to preserve the starting point with sensitive data to allow a roll-back if needed.