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Virtual~Sands
Store. Protect. Deliver
Enterprise
 
Business gets done through a reliable and secure flow of information. From product specifications to marketing to invoicing, the pulse of your business depends on information and the machines that store and manipulate it. Our solutions are backed by 21 years of experience. With a fresh set of eyes we can work with you and your on-staff IT to help keep your data safe, secure, and readily available for you to use when you need it. In doing so, we can increase your efficiency, satisfy compliance or regulatory needs, and ultimately reduce your costs.

Some common problems and issues are listed below. Click to expand and see the various areas we can help you with your technology needs. These are just possible starting points. If you don't see your issue listed, get in touch and we can develop the right solution for you.

Store! - Data Storage

Storage of your information can take many forms. From machines to network attached storage and very specific storage needs for web sites and email compliance, some ways we can help:

Protect! - Data Protection

Protecting your data has many facets. We look at threats from outside, preventive maintenance, data backups, and recovery in the event of disaster. Some ways our on-going assistance can help you succeed:

Deliver! - Data Delivery

For information to be truly useful, it has to be shared and processed. Getting information to people who need it or customers to sell to is critical. Here are some ways we can help:

We Have Many Machines and Licenses to Maintain

Are we using our software with a legal amount of installations? Do we know what is under our roof in the event of disaster so we can give a list to an insurance claim? These are questions that often need answers and we can help manage your assets in a variety of ways:

We Have Data (financials, documents, pictures, etc.) But Only One Copy

Whether it be design plans, critical financial information, or family photos, your data is important to you. Disaster can strike at any time and keeping more than one copy of your data is cheap insurance. Here are some ways we can make data backups easier:

We Can't Disrupt Business for Tech Support

And we don't work on a regular 9-5 schedule for that reason. Often, you'll hear from us: "leave your machine on tonight, we'll take a look." You'll come in the following morning either with the computer elves having fixed the problem or with a more detailed answer how to proceed. Our clients have also come to trust us with weekend or night access to their facilities. Things will just get done... as IT should be.

Two of our IT people left. Things just aren't working.

Things change in the workplace. People leave and new people are hired. At times your business may be left with gaps that need to be filled to keep operations smooth. Technology areas are no different. Even with long term plans to hire permanently, skilled interim help to fill the gaps can be critical. The different perspective can also bring a refreshing view to a stagnant department.

We Would Like to Collaborate Within the Office Better

Communication is key. Exchanging and sharing information and ideas keeps business innovative and adaptable. Even simple things like shared schedules can improve workflow. Here are some starting points:

Geek Squad / Staples Easy Tech Failed to Fix the Problem

Box stores offer drop off convenience, but if you have to bring the machine back (or they have to come to you) multiple times you are not saving anything and headaches are frequent. With years of experience, certified tech know-how, and competitive pricing, here are some ways we can help:

Computers Fail / Reboot Often

Aside from grief and aggravation, computer failure or erratic behavior can cost businesses time and money as well as potentially irreplaceable loss in data or creative effort. At home it can disrupt everything from paying bills to recreation. Here are some ways we can help keep you running:

Special Computing Requirements

Whether you are a manufacturing company with harsh environments, an engineering firm with high computation needs, a production studio with huge data requirements, or an extreme hiker that just wants something to last through his or her trek of Yellowstone, there are many ways we can help...Below are some ways to start.

Running out of Disk Space

From ERP data to home videos, data accumulation has flourished at all levels of computer use. Planning for expansion, thinking about fault tolerance, or just wanting to store another 10,000 pictures from your recent vacation, here are some ways we can help:

We Have Email Archival Requirements for Compliance

Both for regular review and discovery for litigation, keeping track of email correspondence doesn't work well at the desktop level. Whether maintained internally or offsite, here are some ways we can help from planning to implementation.

No Internet

Sometimes providers fail to deliver. For those times, we'll be happy to speak on your behalf to get you connected. Sometimes, the causes of network outages are less apparent. We've seen everything from back hoes going through fiber optic lines to having the DNS server plugged into the wrong port because the servers were rearranged. We can help... here are some ways:

Can't Load Certain Files / Documents

Productivity can't stop because updates have happened or technology has changed. Loading that presentation, key financial file, or mission critical application is necessary. They can block, impede, interrupt, or conflict... we can help sort it out.

Computer Has a Virus / Malware

Start up your computer in the morning and it crawls. Open a web browser and it goes to places you don't want, or at a speed where you can take a nap between clicks. You have malware (Malicious Software) on your computer. Get in touch to find out more. Here are some ways we can help:

Connecting Mobile Devices to Network

From smartphones, to iPads, to Kindle Fires, mobile devices are everywhere. Adding them to your network and allowing them access includes both challenges, security considerations, and often a knowledge gap. Further, you can increase your productivity with a mobile workforce and VPN connectivity. We can work with you in many ways to make it happen.

Computer Making Odd Noise

It started out sounding like an unhappy cat that had it's tail stepped on. Now it's starting to sound more akin to a jet engine or Harley. Computers shouldn't sound this way. If they do, they are telling you something (much like the cat). We can help figure out how to make the computer happy again.

Pop Up Windows

Getting work done, handling your bank transfers, being creative with graphics can all be interrupted by pop-ups. Some may phishing attempts using bogus "security" programs, some may just want your eyes seeing them. Here are some ways we can get rid of these risks to security and productivity:

How Do I Print?

We can help set up or fix your printing system whether it be a single desktop printer, wireless device, or enterprise printing work center. We can help in the following areas:

Slow Computer

Computers can slow down for various reasons and disrupt productivity. Regular maintenance is key just like an oil change for your car. Here are some ways we can help keep machines running smoothly:

Connecting Wireless Devices to Network

Staying well connected likely means wires won't be everywhere you want to be. From identifying your needs, acquisition of hardware, to securing and optimizing the wireless configuration, here are some ways we can help:

Our Web Site Needs More Features

Sometimes the cookie-cutter approach doesn't cut it. Bulk hosting can often not meet the needs of organizations that want to grow and be innovative. Or perhaps you internal skill set does not match bulk offerings. We can plan, construct, and manage a server or hosting account that will meet your needs. Here are some ways we can help:

We Need Full Control Of Our Hosting

It may be a cost control measure of taking an existing server and capitalizing on an economy of scale of a network center for BCP and bandwidth or it may be just keeping a level of comfort owning your own hardware. We can help both in location, setup, and management of your co-located servers. Here are some options to get started:

Can You Maintain Our Custom Applications?

You've grown beyond your bulk hosting provider and your traffic levels are starting to exceed reasonable levels for some shared providers. We can help with the next stage in your success in configuring and managing a dedicated server maintained in and environmentally controlled, multi-homed network center. Here's some ways to start: